| Experience |
| The Village | 2341 Jones Bend Rd, Louisville, TN 37777 |
| Senior Program Counselor | February, 2007 to Present |
- Responsibilities for this position include providing adolescents with and modeling the values of respect for authority, a sense of self as part of a group or larger community, self-restraint, tolerance for tension and frustration, independence in relation to others and the value of physical work.
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Competency and knowledge of group dynamics, therapeutic activities, safety guidelines, clinical documentation and advanced supervisory and crisis management skills is a must.
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| Peninsula Behavioral Health | 210 Simmons Rd, Maryville, TN 37801 |
| Case Manager | October, 2009 to January, 2010 |
- Responsibilities for this position include providing clients with information regarding resources in the community and acting as a liaison and facilitator for the mental, physical and emotional well-being of psychiatric patients.
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Additional competency with therapeutic activities, safety guidelines, clinical documentation and advanced supervisory and crisis management skills is a must.
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| Talbots Clothing Co | 2160 Lakeside Centre Way, Knoxville, TN 37922 |
| Sales & Customer Service Representative | August, 2006 to December, 2006 |
- Responsibilities for this position include taking customer orders over the telephone, offering a high level of customer service through effective selling skills and thorough systems knowledge, while maintaining productivity standards.
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| Knox County Schools Central Office | 912 S. Gay St., Knoxville, TN 37902 |
| Time Card Administrative Assistant | September, 2004 to June, 2006 |
- Responsibilities for this position facilitating the completion of employment applications, performing the appropriate checks of applicants, entering/editing applicant information into the payroll system and the distribution of said applications in a timely fashion to the corresponding departments and/or schools.
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Other responsibilities include phone work within Human Resources, as well as all of the various departments within the central office, in addition to other general administrative duties.
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| TJ Maxx | 8079 Kingston Pike, Knoxville, TN 37919 |
| Customer Service Coordinator & Cash Office Associate | June, 2004 to August, 2005 |
- Customer Service Coordinator - Responsibilities for this position included the monitoring, mentoring and assisting of associates and customers. Completing associates daily schedules and tasks were done at the start of each day. Monitoring and enforcement of store policies and guidelines was done over the course of the shift, while assisting customers and associates alike, in the store with general problems and concerns.
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Additional responsibilities given were to assist with the merchandising of select inventory and to help in the recovery and re-display of store products.
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Cash Office Associate - Responsibilities for the Cash Office Associate title includes account reconciling, bank deposits, managing associate incentives and monitoring and correcting general discrepancies within the store and on a corporate level.
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| Education |
| Jefferson County High School | 115 W. Dumplin Valley Rd., Dandridge, TN 37725 |
| Diploma | May, 2000 |
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| University of Tennessee | Knoxville, TN |
| B.S. | December, 2005 |
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