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| Experience |
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| BMS Medical Management, Upland, CA | | October, 2000 - Febuary, 2010 |
| Customer Service Specialist |
- I was in charge off several clients AR. this included current clients and those that have terminated their contract with our company.
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I was responsible for billing and collections. My main objective was collecting on monies due my client in a timely manner.
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I was direct liason with the clinic owners and their office staff and patients.
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I dealt directly with insurance companies via phone, mail and internet.
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I auditted accounts to correct any indescrepancies that were brought to my attention.
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I dealt with patients directly to collect on any patient balances and also to rectify any accounts that we had incorrect insurance or patient information on.
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I also dealt with training our offshore customer service reps and our onshore reps regarding how to properly work accounts and work on our company software programs.
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| Education |
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| La Puente High School, La Puente, CA | | High School Diploma |
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