Scotty R. Hagerman

Address Not Published Online
Athens, WV 24712

Home: Phone Not Published Online
Cell: Cell Not Published Online
hagermans01 AT concord DOT edu

Objective

Skills

Communications -- Good written and verbal presentation skills.
Interpersonal Skills -- Able to get along well with co-workers and accept supervision.
Flexible -- Willing to try new things and am interested in improving efficiency on assigned tasks
Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
Hard-working -- Throughout high school, worked long hours in strenuous activities while attending school full-time. Often managed as many as 65 hours a week in school and other structured activities while maintaining above-average grades.
Customer Service -- Routinely handled as many as 500 customer contacts a day (more than 10,000 per month) in a busy telemarketing office.
Cash Sales -- Handled more than $2,000 a day ($40,000 a month) in cash sales, and prepared daily sales summaries/deposits.
Reliable -- Excellent attendance record; trusted to deliver daily cash deposits totaling more than $40,000 a month.
Clerical--Typing office memos, filing papers, converting written information into Graphs/Charts via Excel, Proficient with MICROSOFT OFFICE(WORD, ACCESS, EXCEL,POWER POINT, PUBLISHER,ONE NOTE) answering Calls,and other clerical duties.


Education

Big Creek High School, 16 & Main St, War WV 24892		May, 2008
Diploma- Human Services
Class President for two years, and Class Treasurer remaining two years, Member of the Key Club and Key Club International, Member of the National Honor Society ( VP, and Treasurer/Parliamentarian).

Concord Unviersity, 1000 Vermillion Street Athens, WV 24712		Expected in May 2012
Political Science (In progress)
Member of Phi Alpha Delta, and Tau Kappa Epsilon


Experience

Cafasso's (No Longer in Business in War), Rt. 16 Main Street War, WV 24892		May 2006-May 2008
Office Manager, Dishwasher, and Waiter
Clerical, Personal, Interpersonal, and Maintenance (Office, and Kitchen). Cafasso's was a family owned Pizzeria, as of 2010 no longer in business in War WV.

Civic Development Group, 205 North St Bluefield WV, 24701		May 2008- March 2009
Telemarketer
Telemarketer: sells of credit card protection, and other additions to credit services provided through Bank Of America, BB&T, Chase, and Wells-Fargo.

Mellenium Teleservices, 205 North St Bluefield WV, 24701		April 2009- July 2009
Telemarketer (Outbound)
Same company as Civic Development Group, just a new name. Telemarketer: sells of credit card protection, and other additions to credit services provided through Bank Of America, and FIA Card Services. BOTH COMPANIES RECENTLY MOVED OFFICES OUT OF BLUEFIELD, WV.

References