| Experience |
| 21st Century Insurance/AIG | |
| Customer Service/Trainer | October, 2001 to February, 2009 |
- Handle high volume of calls
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Service walk in clients
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Process all policy changes to existing accounts
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Assist agents in marketing new and renewal business including high risk assessment
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Train new candidates on procedures, rules and regulations for the company
|
| |
| KPC Medical Group | |
| Medical Assistant Front/Back Office | February, 1996 to June, 2001 |
- Customer service
-
Making appointments
-
Processing insurance data into computer
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Check patients in
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Vital signs
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Electrocardiograms
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Visual acuity test
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Tympanotry test
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Adult and child immunizations
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Order medications and supplies
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Venipuncture
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Autoclaving
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Filing
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Data entry
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Prepare lab slips
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Urinalysis
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HCG testing
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Preparing urine cultures
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Cleaning and restocking rooms
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Calling in prescriptions
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Ear lavages
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Assisting with pelvic exams
|
| |
| Kaiser Permanente | |
| Medical Assistant | |
| |
| Education |
| Tri-Cities ROP | Whittier, Ca 90607 |
| Medical Assistant Front Office | January, 1995 |
| |
| Tri-Cities Rop | Whittier, Ca 90607 |
| Medical Assistant Back Office | July, 1995 |
| |