Brittney N Keafer
Address Not Published Online
Kincaid, IL 62540
phone: Phone Not Published Online
bkeafer AT yahoo DOT com


OBJECTIVE
  • My objective is to obtain and maintain employment for which my skills can be most usefull. I am a people person and prefer to work directly with or for the public. I have excellent customer service skills, and am am to get along well with others. I have had training in phone etiquette and am able to usually diffuse difficult situations.

EXPERIENCE
CCB Credit Services, Springfield, IL
Collector, Oct., 2008- June 2009
  • Collection calls
  • Maintaining a collection file
  • Handling incoming calls
  • Securing and processing settlements and settlement letters
  • Processing Payments
 
NPC Int DBA Pizza Hut, Taylorville, IL
Waitress/Shift Leader, Aug., 2006- June 2007
  • As a waitress I was in charge of taking and inputing orders, both over the phone and in person. Handling payments and closing the dinning room.
  • As a shift leader I was in charge of running and maintaining four to five shifts a week, weekly counts of the store, morning cash counts, nighly cash counts, making deposits and customer service issues.
 
Cottonwood Financial DBA The Cash Store, Taylorville, IL
Store Manager, Jan., 2006- July, 2006
  • Opening and closing store
  • Processign loan applications
  • Securing loans
  • Customer Service
  • Maintaining store collections
 
Hands Across Illinois, Pana, IL
Person Aide, Aug., 2005- Jan., 2006
  • Personal hygiene of client
  • Housekeeping
  • Daily meal preparation
  • Maintaining daily prescriptions
  • Making and maintaining all events and appointments
 
US Bank, Taylorville, IL
Teller, Jan., 2003- Aug 2005
  • Customer transactions
  • Utility payments
  • Maintaining cash drawer
  • Receiving and handling foreign currency
  • Night deposits
  • Handling buisness deposits
 
EDUCATION
Taylorville High School, Taylorville, IL
Diploma, June 2002
 
ACHIEVEMENTS
  • While employed at The Cash Store I was promoted to store manager after less than thiry days. Also I received top district collection awards for three consecutive months and top regional collection awards for two consectutive months. While at Pizza Hut I was promoted to Shift Leader after three months, and was March employee of the month. I also revamped the Tuesday Night Kids Night Program to include new decorations, ideas, special guests, and prizes.

References Available Upon Request