| EXPERIENCE |
Insight Global, 4170 Ashford Dunwoody Rd. Atlanta, GA 30319
Field Technician, September, 2007 to March, 2009
- LAN Coordinator for Smurfit-Stone. Maintain all IT equipment and systems for 6 locations.
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Troubleshoot and repair Xerox printers at customer locations.
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Troubleshoot and repair desktops and laptops at customer locations.
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Luxottica Retail, 4000 Luxottica Place Mason, OH 45040
Technical Support Specialist, July, 2004 to September, 2007
- Technical support for all software and hardware in retail stores and labs.
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Adex International, 2909 East Crescentville Rd. Cincinnati, OH 45069
Technical Support Manager, March, 2001 to July, 2004
- Manage 6 person repair department.
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Troubleshoot and repair all equipment in Compaq and HP demo programs.
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Resolve quality issues, and work with management to implement solutions.
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Coordinate Epson printer and projector demo program.
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Thinkpath Inc., 2800 East River Rd. Dayton, OH 45342
IT Account Manager, April, 2000 to February, 2001
- Develop and maintain accounts.
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Compucom, 4605 Duke Dr. Mason, OH 45040
Account Manager, June, 1997 to March, 2000
- Day to day support of large accounts.
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Technical research, qoutes, and order entry of IT equipment.
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Management of project rollouts.
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Customer service.
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| EDUCATION |
University of Cincinnati, 2624 Clifton Ave. Cincinnati, OH 45215
Bachelor of Arts, March, 1989 |
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