| EXPERIENCE |
KinderCare, Charlotte, NC
Acting Assistant Director/Teacher, March 2004-present
- Take incoming calls, schedule tours/enroll families, maintain open communication with families, charge accounts, collect payments, set up payment arrangements, help resolve customer complaints, create a weekly staffing schedule, payroll, train new employees, maintain a clean classroom, implement lesson plans
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Riggs Enterprise, Charlotte, NC
Customer Service, August 2001-present
- Daily opening procedures, perform accurate transactions with money and credit/debit cards, balance registers, maintain a clean and stocked environment, create a pleasant experience for customers, help train new employees as needed
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Grey's College Bookstore, Charlotte, NC
Customer Service, August 1998-August 2001
- Perform accurate transactions with money and credit/debit cards, balance registers, stock materials as needed, shipping/receiving, placing orders, help train new employees
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East Gate Cinemas, Albemarle, NC
Customer Service , January 1996-August 1998
- Perform accurate transactions with money, concession sales, maintaining a clean working environment, stocking of materials
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