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| Experience |
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| Tennessee Insurance Group / Aflec , , Multi-Line Agent , May 2009 to Present |
- Servicing current client list as well as starting own book of business, Handling and processing claims, advise clients on insurance needs and providing excellent customer service to my clients
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| North Carolina Farm Bureau, , Multi- Line Agent , February 2005 to May 2008 |
- Responsible for maintaining and growing a book of business, interviewing clients and determining insurance needs, maintain a certain level of production, provide excellent customer service
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| Rocky River Brewery , , Manager, October 1997 to August 2001 |
- Responsible for hiring all employees as well as setting up a training program for them, made schedules for front of house employees, monthly inventory,nightly bookkeeping and maintaining excellent customer service standards
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| Ruby Tuesday, , Manager , June 1995 to October 1997 |
- Managed both front of the house and back of house. Trained to maintain proper inventory levels and profit and loss margins.
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| Grady's, , Corporate Training Coordinator, August 1991 to May 1993 |
- Traveled to all new Grady's store opening for training service staff in proper service techniques. Trained and scheduled all service staff at home store. Handled nightly bookkeeping and kitchen expediting.
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| Education |
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| Walters State Community College, , Associate Degree , 1990 |
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| East Tennessee State University , , |
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