| EXPERIENCE |
Judicial Information Systems, 2661 Riva Road, Bldg 900, Annapolis, MD 21401 Data Analyst, March, 2008 - August, 2010
- Analyzes and designs new or existing system enhancements.
-
Works closely with the user to define requirements.
-
Writes program specifications.
-
Researches the use of new technologies.
-
Works on multiple project requests.
-
Applies programming and analysis skills with a detailed knowledge of the application.
-
Writes and maintains application/program documentation.
-
Develops test plans, coordinates and performs system testing and assists users with the acceptance testing.
-
Provides technical support for a variety of custom applications.
-
Writes custom reports using SQL query language and Progress database syntax.
-
Assists in the development and maintenance of data and process models.
-
Assists in the development of work plans and project organization.
-
Performs all related work as required.
|
| |
Cicuit Court for Baltimore City, 111 N. Calvert Street, Baltimore, MD 21202 Functions Application Specialist, October, 1977 - March, 2008
- Provided technical and logistical support for clerical employees, supervisors and judicial staff.
-
Served on various Court committes with a high level of interaction with executive and judicial personnel.
-
Managed and trained a group of approximately 40 clerical employees in the use of case management software and in the interpretation and applicability of laws and statutes.
|
| |
IKEA of Baltimore (White Marsh), Honeygo Boulevard Furniture Sales Associated, March, 1995 - July, 1997
- Staffed furniture showroom and assisting customers with purchasing decisions. Maintained showroom appearance. Built furniture. Received numerous customer satisfaction awards.
|
| |
| EDUCATION |
University of Baltimore, Baltimore, MD
None, N/A
- Successfully completed coursework in the areas of computer networking, programming and operating systems.
-
Successfully completed coursework in the areas of accounting and business law.
-
|
| |
Calvert Hall College H.S., Towson, MD
High School Diploma, May, 1975 |
| |