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Angela Miles
Address Not Published Online
Downers Grove, IL 60515
phone: Phone Not Published Online
angie DOT miles DOT 29 AT gmail DOT com


OBJECTIVE
  • I am looking for a full-time, temporary position that will last 6 months due to I am relocating to Orlando, Florida in April or May of 2009.

SKILLS
  • 5 Yrs - Customer Service Call Center Experience
  • 4 Yrs - Retail Customer Service Experience
  • 1.5 Yrs - Administrative / Secretary Experience
  • Internet - 13 Yrs Experience
  • Typing = 69 wpm
  • Filing = Alphabetical, Numerical
  • Fax
  • Copier
  • Microsoft Office = Beginner to Intermediate
  • Very good at Researching Material

EXPERIENCE
Mercola.com, 3200 West Higgins Road, Hoffman Estates, IL 60169
Customer Service Associate, April, 2007 to July, 2009
  • 50 to 100 phone calls per day
  • Answered questions pertaining to Dr. Mercola's products
  • Assisted with online enrollment for the website
  • Placed orders for customers over the phone
  • Assisted with shipping orders and verification
  • Assisted with billing questions
  • E-Chat with customers for orders or questions on products
 
AIU Online, 1550 West Golf Road, Schaumburg, IL 60173
Administrative Assistant, September, 2005 to March, 2007
  • Received student enrollment paperwork from Admission Advisors
  • Verified all student information was correct
  • Inputted student information into database for start of school year
 
AT&T, 1355 West University Drive, Mesa, AZ, 85201
Customer Service Associate, February, 2002 to August, 2005
  • 150 to 250 phone calls per day
  • Assisted customers with new installation
  • Assisted customers with phone features such as Caller ID, Call Waiting, etc
  • Assisted customers with billing questions
  • Assisted customers with disconnect of service
 
Wal-Mart, 4505 E McKellips Rd, Mesa, AZ, 85203
Jewelry Department Cashier, September, 1997 to January, 2002
  • Assisted customers with jewelry questions, cleanings, replacement of batteries in watches, and general jewelry selection and purchase
  • Pierced ears for women and young girls
  • Re-stocked inventory when low
 
EDUCATION
Rio Salado Community College, 1455 S Stapley Dr, Mesa, AZ, 85201
Telecommunications Certification, April, 2004
 
Mingo Job Corps, 4253 State Highway T, Puxico, MO, 63960
GED, June, 1997
  • Clerical Certification
 
References Available Upon Request





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