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Shannon L Waddell Heath
Address Not Published Online
Columbus, OH 43110
Phone Not Published Online
Cell Not Published Online
shannonwaddellheath AT gmail DOT com
Objective
- To enhance and develop my professional and customer service skills while exploring a new field with promising opportunities for growth and learning.
Skills
- Leadership skill
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Customer Service Skills
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Interpersonal Skills
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Teamwork Skills
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Proficiency in Microsoft Office
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Strong multi-tasking ability
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Mathematical Skills
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Language Skills
| Education |
| Brookhaven High | Columbus,OH | | Diploma | June,2006 | - College Prep
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Good Attendance
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Senior Cabinet
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JP Morgan Chase Academy
| | | | DeVry University | 1350 Alum Creek Drive Columbus, Ohio 43209 | | Business Administration | July, 2013 | | | | Experience |
| Teleperformance | 4339 Equity Drive Columbus, Ohio 43228 | | Customer Service Agent | January, 2011-current | - Respond to customer correspondence letters.
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Answer phones and respond to customer requests.
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Follow-up on customer inquires not immediately resolved
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Identify, research, and resolve customer issues using the computer system
| | | | Community Living Experiences | 2939 Donnylane Blvd Columbus, OH 43235 | | Caregiver | April, 2010-March, 2011 | - planning and preparing meals
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Helping with Senior Health Care (bathing, cleaning, feeding, etc...)
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give medication
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document daily information
| | | | Optimal Health Wellness Center | 2500 Park Central Blvd Decatur, Ga 30035 | | Chiropractic Assistant | September,2008 - April,2009 | - Assist with the doctor
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Answer phones
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File paperwork(insurance, medical filing)
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Appointment settings
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Check patients in/out
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Put patients on therapy
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Confirm Insurance eligibility
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Set up Exam rooms and maintain the Lobby
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Collecting co-pays
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Greet Patients
| | | | Taco Bell | 2553 N. High St Columbus, Ohio 43202 | | Team Leader | October,2006 - October,2007 | - Train new employees
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Take customers order
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Provide good customer service
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Make customers food
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Clean lobby
| | | | (Saks Fifth Ave)Club Libby Lu | Columbus,OH | | Club Counselor/Cashier | September,2004 - March,2006 | - Provide great Customer Service
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Check customers out
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Greet customers when they enter the store
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Sell retail on the sales floor
| | | References Available Upon Request
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Webster's Dictionary
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