Resume for Angela Shepard : Resumizer.com

[Address Not Published Online] [Aurora, CO 80014] [starfyre26 AT gmail DOT com]

[ph: Phone Not Published Online]

Angela Shepard

Objective	I am a goal oriented, hard working individual. I have many years experience with Customer Service and Data Entry, 10 key by touch, type 45+wpm, some experience in excel, windows, microsoft word and multiple call center programs. Im looking to obtain a position that will enable me to use my strong customer service and/or data entry skills. Also to build a strong relationship with a company so I may grow with them.

Skills	10 key by touch Excel Microsoft Word Windows Type 45+wpm Making inbound and outbound calls Faxing/emailing

Experience	European Wax Center	6750 S Cornerstar, Aurora CO	June, 2011 to September, 2011
	Wax Specialist
	Provide excellent customer service Upsell products Wax

	Sourcecorp	365 Inverness pkwy, Englewood CO	April, 2007 to July, 2010
	Data Entry Operator
	Key claims in a fast orderly fashion Send faxes and reply to customer emails Assist in training new operators

	Secrets	2280 Quebec St., Denver CO	June, 2009 to February, 2010
	Customer Service Rep
	Provide excellent customer service Run register Train Run classes Stock

	Spherion, Remedy, Manpower Temp Agencies	Colorado Springs, CO	January, 2006 to February, 2007
	Data Entry / Customer Service
	Make inbound and outbound calls Upsell Input data into multiple systems Report to temp agencies Provide excellent customer service

	Premiere Conferencing	2221 East Bijou St # 100, Colorado Springs CO	September, 2003 to December, 2005
	Conference Support Specialist/ Senior Operator
	Run high security conference calls Conduct Q&A Write scripts for team operators Answer inbound calls Call out to moderators Run recording equipment Make reports

Education	Widefield High School	610 Widefield dr, Colorado Springs, CO	05/18/2002
	High School Diploma

	Xenon International Beauty Academy	2231 South Peoria St., Aurora CO	05/2011
	Cosmetology Liscence