| Brandon S Carter | BCarter81 AT gmail DOT com |
Address Not Published Online | Campbell | c: Cell Not Published Online |
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| Experience | The Jay Group / Shoes & Fashions, Rocky Mount, NC | April, 2010 - April, 2011 |
| | Shipping & Warehouse Manager |
| | - Used programs such as Shipworks, FedEx Manager, Microsoft Excel and Stamps.com to print labels and pull sheets to help facilitate shipping and warehouse duties, and manage inventory.
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Supervised employees
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Communication with customers via email using Microsoft Outlook and/or telephone regarding product quality, shipping, and returns.
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| | Self-Employed, Hollister, NC | July, 2005 - April, 2011 |
| | Computer Technician |
| | - In-home Notebook and Desktop PC diagnostics, troubleshooting and repair.
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Installation of PC hardware, software and peripherals.
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Home Network installation and troubleshooting.
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Virus / Malware removal
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Operating system restoration
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Teaching customers about security on their home computers
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| | Circuit City, Rocky Mount, NC | November, 2008 - March 2009 |
| | In-Home Technician |
| | - Delivery and installation of home theater and PC systems using Firedog truck.
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In-store PC diagnostics, repair, virus/malware removal and optimization using a Firedog toolkit which included a Webroot security suite
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Operating systems restores using manufacturers os restore disks.
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Troubleshooting and installation of home theater products including surround sound systems, Blu-ray and DVD players, and HD televisions.
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Calibration of TV display using Spyder calibration system.
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Scheduled appointments for in-home delivery and repair.
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Sales of services and products in store using a P.O.S. system and in home using the Firedog notebook computer.
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| | Sam's Club, Rocky Mount, NC | November, 2007 - November 2008 |
| | Meat Packager |
| | - Preparation of fresh product which included cutting meat
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Weighing and packaging of product using a wrapping machine and also hand wrapping and using a scale.
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Cooking with a rotisserie oven
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Stocking and maintaining shelves with fresh and frozen product.
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Training new employees in duties
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Cleaning and closing of department nightly.
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| | Dell Computers, Whitakers, NC | August, 2006 - Oct, 2006 |
| | Deployment Technician |
| | - Preparing desktops, workstations, and laptops for employee use
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Installing PCs and Peripherals.
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Installing Windows updates on PCs.
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Troubleshooting any problems end users may have with PCs.
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Uninstalling old hardware.
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Returning old equipment to the staging/data wipe area
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Performing data wipes on used hard drives using data shredding software to perform multiple sweeps and securely erase data
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Staging old leased equipment to be returned to Dell
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| Education | Laurel High School, Laurel, MD | May, 2000 |
| | High School Diploma |
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| | ComputerTraining.Com, Laurel, MD | |
| | MCP |
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| Skills |
- Have worked with Windows 95 - Windows 7, Mac OSX, and Linux.
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Proficient with PC installation, repair, software, and hardware.
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Familiar with a variety of software programs including MS Office.
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Adept at troubleshooting
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