Resume for Jeff McLain : Resumizer.com

[Address Not Published Online] [Mountville, PA 17554] [jeffmclain AT me DOT com]

[ph: Phone Not Published Online] [cell: Cell Not Published Online] [http://www.jeffmclain.com]

Jeff McLain

Objective	Seeking a dependable career that embraces my skills, knowledge and experience that allows for advancement and growth.

Skills	Team Oriented, Communication, Leadership Skills, Problem Solver, Ability to Self-Manage and Self-Motivated, Professional Work Ethic, Computer Skills, Microsoft Office, Reservations, Customer Service, Customer Relations, Public Speaking

Experience	The Yankee Candle Company	Lancaster, PA	October, 2011 to Present
	Store Associate
	Responsible for maintaining outstanding customer service as per Company standards, generating sales, merchandising, and safeguarding company assets.

	Concierge Limousine , Inc	Huntington Beach, CA	September, 2010 to August, 2011
	Office/Reservations Agent
	Promoted to Office, from Limousine Chauffeur. Responsible for processing reservations by fax, phone, email and mail. Accepting and keeping records reservations. Checking for the guarantees of credit cards and cheques of reservations. Used proper procedures to change or cancel reservations. Coordinating the convention and conference groups in block reservations. Processing and filling paperwork correctly. Handling customer concern properly. Executing strong customer service abilities. Oversaw Office in Managers Absence. Scheduled and dispatched Drivers. Compiling Drivers Pay and signed Paychecks. Responsible for all other duties assigned.

	Rock for Life	Stafford, VA	April, 2009 to May, 2010
	Tour Manager
	Tour managers are in charge of the all of the business aspects of a tour. Confirming reservations, Managing tour finances, Getting everyone to where they need to be on time, Dealing with promoters, venue managers, ticket agents, festivals, sponsorships, Confirming show times, on larger tours. Leading tour team members. Artist relations.

	Amtrak	Harrisburg, PA	September, 2006 to April, 2009
	Station Clerk
	Responsible for Customer Service and Station Operations. Operated Electric Carts and Forklifts. Also oversaw baggage care, lost and found, facilitated the boarding and de-boarding of the Passenger trains and baggage. We also maintained the station not limited to, but including Floor Waxing, Buffering and Stripping; as well as snow removal and yard maintenance.

	Sight & Sound Theaters, Inc	Strasburg, PA	November, 1998 to July, 2004
	Asst. Small Animal Trainer
	Started in Concessions. Was promoted to Animal Handler, to Assistant Small Animal Trainer. Professional on stage performer and trainer for animals in performances. Professionally Certified and Trained in Pat Parelli Horsemanship, John Lyons, Western and Horseback English Riding. Successfully trained, using the 'Clicker Training' method, large and small exotic and domesticated animals for live Theater performances.

Education	Penn Manor High School	Millersville, PA	2000
	Diploma

	Vineyard Leaders Institute	Columbus, OH	2006
	Bible & Leadership Studies

Community & Leadership Involvement	2010-2011, Church Planter 2006-2009, Leadership Team of Lancaster Vineyard Church 2007-2009, Friends of Crystal Park 1999-2004, Lyndon Youth Center 1997-1999, Volunteer to Assistant Dog Training

Training & Achievements	2011, Red Cross, First Aid Certified 2010, Licensed Minister, Conservative Mennonite Conference

References Available Upon Request