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Address Not Published Online
Gillette, WY
Cell: Cell Not Published Online
amandakoester AT ymail DOT com



  • To secure employment in a field that will enhance my professional skills and experience.



University of Phoenix, Phoenix, AZAugust, 2011
Associate of Arts in Human Services
 


Youth Emergency Services, Gillette, WYOctober, 2010 - Present
H.O.P.E Family Nurturing Parenting Facilitator
  • Work with local agencies with family referalls, facilitate 12 weeks sessions to parents and teens. Teaching skills such as coping, respect, anger management, praise, consequences, rewards, and any child abuse prevention skills.
 
Youth Emergency Services, Gillette, WYApril, 2011 - Present
Case Manager
  • Work with families and teens on behavior contracts, goals, consequences, rewards, respect, family roles. Assist with resources in the community for families, encourage academic success, manage case note logs, updates to probation or case workers on a weekly basis.
 
Campbell County Memorial Hospital, Gillette, WYNovember, 2008 - February, 2010
Behavioral Health Department Secretary
  • Effectively handled all incoming client calls, managed a detailed call log of medication requests, scheduled all client appointments, managed and audited all client records, maintained all medical office equipment such as fax, copy, scanner, computers, and monitors.
 
Wyoming Mental Health Wrap Around, Gillette, WYDecember 2010 - Present
Youth and Family Trainer
  • Advocate for families involved in the legal system, work with youth in homes one on one with behaviors, coping skills, communication, grades, responsibilities, and family situations that may arise. Document all sessions, report monthly sessions improvements, complications, and outcomes to the State of Wyoming.
 


  • Customer Service
  • Organizational
  • Detail Oriented
  • Team Work
  • Quality Assurance
  • People Oriented
  • Planner/Coordinator
  • Assertive
  • Excel, Microsoft, PowerPoint
  • Motivational
  • Friendly
  • Determined
  • Multi Task
  • Goal Oriented
  • Office Equipment
  • Multi-Line Phone System
  • Determined



  • MANDT Certified
  • Microsoft office Certified
  • Suicide Prevention 10/2011
  • Corporal Punishment 10/2011
  • Motivational Interviewing 10/2011
  • Domestic & Sexual Violence 9/2011
  • Cyber Bullying 8/2011
  • Gang Awareness 8/2011
  • Bullying 7/2011

References Available Upon Request






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