Resume for Mark A Eddington : Resumizer.com

Mark A Eddington

Address Not Published Online

Syracuse, NY 13204

Phone Not Published Online

gabber865 AT yahoo DOT com

Objective

To obtain a position as a Automotive Service Advisor within a growing organization.

Skills

ADP experienced
Reynolds/Reynolds some experience
Mitchell and Motor labor time guides.
Toyota Dealer Daily
Toyota warranty processing
Toyota Extra Care processing
AllData Pro Specialist
Excellent presentation and telephone skills
Strong communication and organizational skills
Highly experienced in explaining the service needs of each client’s vehicle
In-depth knowledge of automobile systems and repair procedures
Ability to sell additional services according to dealership standards
Ability to review individual client needs and to ask for the sale
Excellent presentation and telephone skills
Proven negotiation, sales and closing skills
Highest level of CSI maintained.
Training of all new hires

Experience
Romano Toyota/Scion Inc	6400 Basile Rowe, E. Syracuse, NY 13057
	2007-2011
All duties that pertain to position. These include, writing and dispatching of repair orders. Estimating and selling required maintenence and any repairs recommended. Telephone answering, scheduling. Training of new hires.

Fehlman Brothers Inc.	106 S. Midler Ave, Syracuse, NY 13206
Service Writer/Fleet Account Manager/Car Sales	2000-2007
All duties that pertain to position. These include, writing and dispatching of repair orders. Estimating and selling required maintenence and any repairs recommended. Telephone answering, scheduling. Cold Calls for potential fleet work. In charge of scheduling all fleet work and maintaining accounts. Selling of used vehicles and implementing and selling extended service contracts.

Piehler Motor Car Co.	RT 31 Newark, Ny
Service Writer	1995-2000
All duties that pertain to position. These include, writing and dispatching of repair orders. Estimating and selling required maintenence and any repairs recommended. Telephone answering, scheduling

Valvoline Instant Oil Change	RT 57, Liverpool, NY 13090
Assistant Service Manager	1985-1989
Started as a lube technician and within 6 months became an Associate Manager, within a year became an Assistant Manager. Duties included scheduling of employees based on man hours. Inventory and cash control, selling maintenence items relevant to oil change process.

Education
Geneva High School	Carter Rd. Geneva, Ny. 14456
Diploma	1983
Chrysler Gold certified advisor 1997 Alldata Pro specialist 2005

References Available Upon Request