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Address Not Published Online Webster, Texas 77598 http://www.linkedin.com/pub/jennifer-mcpeak/2a/574/936

Home: Phone Not Published Online Cell: Cell Not Published Online JLS081973 AT gmail DOT com

Education
College of the Mainland, 1200 North Amburn Road		05/2004
Associate of Art
Experience
Hopping Eye Associates, 421 E. Parkwood, Ste A, Friendswood, Texas 77546		04/2007-03/2011
optician/front desk
Updated patient accounts and information on a daily basis. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Provided efficient customer service to clients. Prepared folders and maintained records of newly admitted patients. Managed insurance records and patient charts using the office database. Located, checked in and pulled medical records for appointments and incomplete patient charts. Handled, processed and distributed confidential patient information. Calculated Usual, Customary and Reasonable (UCR) fees. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Managed incoming and outgoing calls for busy medical office. Answering phones, setting appointments, creation/maintenance of files, verification of insurance, insurance billing/coding, data entry, frame styling, lab work, customer service, performing preliminary testing for patients to prepare them for their exams, taking patient histories and updating their records in an electronic examwriter and database, correspondence with insurance companies, maintaining schedule, updating and maintaining patient database, ten key entry, delivering messages and packages to correct departments, use of other office equipment and performing any other tasks assigned to me by the staff.
Space City Vision Center, 17100 Glenmount Park Drive, Ste B		05/2005-04/2007
front desk/optician
Updated patient accounts and information on a daily basis. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Provided efficient customer service to clients. Prepared folders and maintained records of newly admitted patients. Managed insurance records and patient charts using the office database. Located, checked in and pulled medical records for appointments and incomplete patient charts. Handled, processed and distributed confidential patient information. Calculated Usual, Customary and Reasonable (UCR) fees. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Managed incoming and outgoing calls for busy medical office. Answering phones, setting appointments, creation/maintenance of files, verification of insurance, insurance billing/coding, data entry, frame styling, lab work, customer service, updating their records in an electronic exam writer and database, correspondence with insurance companies, maintaining schedule, updating and maintaining patient database, ten key entry, delivering messages and packages to correct departments, use of other office equipment and performing any other tasks assigned to me by the staff.
League City Texas State Optical, 3020B Marina Bay Drive, League City, Texas 77573		05/2001-05/2005
optician
creating/updating patient charts, data entry, preliminary screening of patients, frame styling and product recommendations, contact lens insertion and removal, verifying insurances, appointment setting, contacting patients for merchandise pick up or appointments. Ordering merchandise, insurance billing, and some management responsibilities.

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