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Virginia Mendez
Address Not Published Online
Phoenix,AZ 85051
Cell Not Published Online
mendezv817 AT yahoo DOT com
Objective
- " I am a loyal and clearly dedicated individual who has an ambition and wants to succeed, I want to learn and ready for a challenge in any given environment."
Skills
- Accustomed to fast paced environment, research skills, effective decision making, responsible, ability to work well with others, basic computer skills, productive, a multi-tasker and a fast learner.
| Experience |
| Bank of America | Phoenix, AZ | | Secure Card/Credit Ops | Sept. 1994, March 2009 | - Processed Small Business, Consumer, Private Bank and Priemer credit applications.
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Assessed issues like credit worthiness and risk by analyzing credit applicants.
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Analyzed applications to identify potential fraud using internal banking systems, skip trace and consumer credit rating agencies.
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Performed maintenance on existing card members accounts, processed payments, addressed billing errors, issuance of cards, waive service fees, document all calls and updates that were performed.
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Provided excellent customer service, placed outbound calls, take inbound calls, high call volume center, resolved customers complaints and answered inquiries related to bank products.
| | | | Education |
| GateWay Community College | Phoenix, AZ | | GED | May, 1988 | | | References Available Upon Request
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