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Virginia Mendez
Address Not Published Online
Phoenix,AZ 85051
Cell Not Published Online
mendezv817 AT yahoo DOT com


Objective
  • " I am a loyal and clearly dedicated individual who has an ambition and wants to succeed, I want to learn and ready for a challenge in any given environment."

Skills
  • Accustomed to fast paced environment, research skills, effective decision making, responsible, ability to work well with others, basic computer skills, productive, a multi-tasker and a fast learner.

Experience
Bank of AmericaPhoenix, AZ
Secure Card/Credit OpsSept. 1994, March 2009
  • Processed Small Business, Consumer, Private Bank and Priemer credit applications.
  • Assessed issues like credit worthiness and risk by analyzing credit applicants.
  • Analyzed applications to identify potential fraud using internal banking systems, skip trace and consumer credit rating agencies.
  • Performed maintenance on existing card members accounts, processed payments, addressed billing errors, issuance of cards, waive service fees, document all calls and updates that were performed.
  • Provided excellent customer service, placed outbound calls, take inbound calls, high call volume center, resolved customers complaints and answered inquiries related to bank products.
 
Education
GateWay Community CollegePhoenix, AZ
GEDMay, 1988
 
References Available Upon Request






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