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Alba Nunez
Address Not Published Online
Sacramento, CA 95828
Cell Not Published Online
alban11791 AT gmail DOT com


Objective
  • Seeking challenging role of a Waitress. A highly capable Waitress with experience at a restaurant functioning as a team to take orders, serve, and provide excellent customer service.

Skills
  • Bilingual
  • 4+ years experience
  • Superb interpersonal skills and exceptional ability to relate with and satisfy customers needs and wants.
  • Proven sales ability.
  • Highly organized and efficient.
  • Extremely capable learner and leader.
  • Proficient in all phases of organizing and coordinating.
  • Great knowledge of customer service procedures, standards and sales.
  • Ability to walk and stand for long periods of time.

Experience
La PreferidaSacramento, CA
WaitressSeptember, 2010 - December, 2011
  • Overall responsibility of ensuring that patrons have an exceptional dining experience.
  • Interacting with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Explaining how various menu items are prepared, describing ingredients and cooking methods.
  • Verify patrons' identification to make sure that they meet min age needs for use of alcoholic beverages.
 
Rubio's Fresh Mexican GrillSacramento, CA
Cashier/WaitressApril 2009 - August, 2010
  • Provided exceptional customer service for our customers.
  • Accurately entering orders into computer system for transmittal to kitchen staff.
  • Responsible for overall cleanliness of restaurant.
  • Taking orders from patrons for food or beverage and presenting daily specials.
 
Denny'sSan Jose, CA
WaitressSeptember, 2008 - March, 2009
  • Attend customers to their tables.
  • Explain neatly how different menu items are made.
  • Communicating with customers daily specials, preparing checks that itemize and total meal costs and sales taxes.
  • Set and cleared tables in an efficient manner.
  • Ensured that customers left with a sensation of satisfaction.
 
Education
Cosumnes River CollegeSacramento, CA
Business ManagementMay, 2013
 
Summary
  • I am an energetic, motivated, hard working individual who is exceptionally good with communication and interpersonal skills. Strong task oriented individual who is passionate about food and customer service.

References Available Upon Request






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