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Mike Schmiedl
Address Not Published Online
Hamilton, OH 45011
cell: Cell Not Published Online
mschmiedl AT yahoo DOT com


OBJECTIVE
  • To obtain a full time position which affords the opportunity utilize and increase my IT and management skills.

SKILLS
  • Computer, printer, and network troubleshooting and repair.
  • Customer service.

EXPERIENCE
Insight Global, 4170 Ashford Dunwoody Rd. Atlanta, GA 30319
Field Technician, September, 2007 to March, 2009
  • LAN Coordinator for Smurfit-Stone. Maintain all IT equipment and systems for 6 locations.
  • Troubleshoot and repair Xerox printers at customer locations.
  • Troubleshoot and repair desktops and laptops at customer locations.
 
Luxottica Retail, 4000 Luxottica Place Mason, OH 45040
Technical Support Specialist, July, 2004 to September, 2007
  • Technical support for all software and hardware in retail stores and labs.
 
Adex International, 2909 East Crescentville Rd. Cincinnati, OH 45069
Technical Support Manager, March, 2001 to July, 2004
  • Manage 6 person repair department.
  • Troubleshoot and repair all equipment in Compaq and HP demo programs.
  • Resolve quality issues, and work with management to implement solutions.
  • Coordinate Epson printer and projector demo program.
 
Thinkpath Inc., 2800 East River Rd. Dayton, OH 45342
IT Account Manager, April, 2000 to February, 2001
  • Develop and maintain accounts.
 
Compucom, 4605 Duke Dr. Mason, OH 45040
Account Manager, June, 1997 to March, 2000
  • Day to day support of large accounts.
  • Technical research, qoutes, and order entry of IT equipment.
  • Management of project rollouts.
  • Customer service.
 
EDUCATION
University of Cincinnati, 2624 Clifton Ave. Cincinnati, OH 45215
Bachelor of Arts, March, 1989
 
MCP, A+
  • Completed all courses in the MCSE training program for Windows NT 4.0.

References Available Upon Request





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