Andrew F Ramnauth
Address Not Published Online
Ocala , FL 34472
Phone Not Published Online
Cell Not Published Online
drewhill112 AT gmail DOT com
Objective
- To have a dependable and stable career that would provide prosperity and security in the future
Skills
- great at following and giving directions
-
excellent communication and analytical skills
-
can diagnoses and and resolve computer problems
-
have the ability to think on my feet and and adapt to to the situation at hand
-
have high desire and dedication to continue learning new skills and improve on current ones
| Experience |
| At&T Mobility | Ocala FL | | Customer Service/Sales Rep & tier 1 tech support | October 2008 - July 2010 | - diagnose and resolve problems for mobile devices
-
process account information and billing request
-
upsell features and additional services
| | | | BrightHouse | Bellview, FL | | QA analyst | February 2008 - September 2008 | - check the quality of work of cable installer and see if the reach company standard
-
check if certain addresses are suppose to be connected for service
-
disconnect unauthorized connection to service
| | | | Best Buy | Ocala, FL | | Home Theater Sales Specialist | August 2007 - February 2008 | - greet and assist customers with the purchase of home theater equipment and services
-
educate the customer on the differences between products and what best fits their needs
-
display, stock , and merchandise products and floor displays
| | | | Blockbuster | Ocala, FL | | 4 star customer service rep | September 2006 - February 2008 | - greet and assist customer with movie selections
-
upsell additional products and services
-
upkeep stock of products and setup product displays
-
have manager status when one is not available to direct customer service reps of daily tasks and ensure they are met to company standards
| | | | DNS Automotive | New Rochelle, NY | | merchandise/stock specialist | September 2004 - October 2005 | - catalog and organize automotive parts
-
received and shipped products and in charge of correct number was matched to manifest
-
was required to be able to lift over 70 lbs. on a daily basis
-
| | | | Education |
| Bronx Community College | Bronx, NY | | | | | | | Dewitt Clinton High School | Bronx, NY | | GED | June 1999 | | |
|