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Shannon L Fowler
Address Not Published Online
Charlotte, NC 28227
cell: Cell Not Published Online shfowler14 AT gmail DOT com
OBJECTIVE
- Seeking a full-time position with a company that offers opportunity for advancement for hard-working and dedicated employees
SKILLS
- 14 years of customer service experience
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Efficient with computers; great typist
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Taking calls
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Highly organized
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Great with time management and prioritizing tasks
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Capable of multi-tasking
| EXPERIENCE |
KinderCare, Charlotte, NC Acting Assistant Director/Teacher, March 2004-present
- Take incoming calls, schedule tours/enroll families, maintain open communication with families, charge accounts, collect payments, set up payment arrangements, help resolve customer complaints, create a weekly staffing schedule, payroll, train new employees, maintain a clean classroom, implement lesson plans
| | | Riggs Enterprise, Charlotte, NC Customer Service, August 2001-present
- Daily opening procedures, perform accurate transactions with money and credit/debit cards, balance registers, maintain a clean and stocked environment, create a pleasant experience for customers, help train new employees as needed
| | | Grey's College Bookstore, Charlotte, NC Customer Service, August 1998-August 2001
- Perform accurate transactions with money and credit/debit cards, balance registers, stock materials as needed, shipping/receiving, placing orders, help train new employees
| | | East Gate Cinemas, Albemarle, NC Customer Service , January 1996-August 1998
- Perform accurate transactions with money, concession sales, maintaining a clean working environment, stocking of materials
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