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Sophia Stratman
Address Not Published Online
Springfield, VT 05150
phone: Phone Not Published Online greendaygirl12 AT hotmail DOT com
OBJECTIVE
- To establish a good position within a well respected company and help build profits.
| EXPERIENCE |
NBC Solidsurfaces, Springfield, VT
Commercial Project Manager, April, 2010
- Follow projects from start to completion. Read blue prints to determine all correct dimensions and edge detail. Build job with all pertinent information to be given to shop to fabricate. Arrange bills for correct invoicing and filing all accounts. Responsiblities including finding economic shipping to customer of finished project. Trouble shooting all problems in shop to kept project running on deline.
| | | NBC Solidsurfaces, Springfield, VT
Residential Project Manager, July, 2009 to Jan, 2010
- Follow jobs from start to completion. Quote customer price of countertop per customer dimensions. Build job with all pertinent info once job is signed. Follow job through necessary steps to be templated. Revise all paperwork to precisely match templaters paperwork. Follow job through additional steps to get fabricated then installed. Responsibilities include troubleshooting problems in the shop and also with the customer.
| | | Okemo Mountain Resort, Ludlow, VT
Reservations and Guest Services Attendant, September, 2007 to April, 2009
- Effectively communicate the opportunities that the resort provides for potential guests. Being knowledgeable, attentive, and encouraging to make an infornative booking that works for the guest and the resort both personally and financially. Due to past work experience provides valuable insight into dealing with challenging guest. Explores avenues to create a satisfying solution within guest services. Extremely reliably and supportive to her management and coworkers. Can be counted on to be prepared and punctual.
| | | Verizon , New York Tri State area and Long Island
Customer Service Representative, July, 1990 to July, 2007
- Managed over hundred residential accounts. Maintaining customer information effectively and accurately. The billing of these accounts sometimes lead to sensitive situations, cohesive solutions had to be found to benefit all parties. Building relationships of trust and respect. Effectively communicated strong knowledge of companies product while arousing customer interest of the benefits the service provides.
| | | | EDUCATION |
Wantagh High School , Wantagh, NY
Academic, | | |
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