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Teodulo Michael Dugger
Address Not Published Online
Hartsville, SC
| Home: Phone Not Published Online ruggedace AT yahoo DOT com |
Skills
- Communications -- Good written and verbal presentation skills. Use proper grammar and have a good speaking voice.
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Interpersonal Skills -- Able to get along well with co-workers and accept supervision. Received positive evaluations from previous supervisors.
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Customer Service -- Routinely handled as many as 200 customer contacts a day (6,000 per month) in a busy retail outlet. Averaged lower than a .001 percent complaint rate.
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Attention to Detail -- Concerned with quality. Produce work that is orderly and attractive. Ensure tasks are completed correctly and on time.
| | Experience |
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| Best Buy, Lombard, IL, Sales Representative, (Oct 2009 - Feb 2010) | - Responded to customer concerns.
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Supported and assisted with the achievement of the store and department customer care/sales goals by promoting, emphasizing and demonstrating skills involving with the selling of Product Service Plans (PSP), Product Replacement Plans (PRP), accessories and a complete solution unique to each customer.
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Held "over-the-phone" conferences with customers to help them troubleshoot or install a new Best Buy product.
| | | | United States Air Force, McGuire AFB, NJ, Communications/Navigations Specialist, (Dec 2002 - May 2005) | - Analyzee malfunctions, inspected, removed, repaired, maintained, and installed integrated avionics systems.
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Performed and supervised avionics maintenance and general aircraft servicing and handling.
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Served a deployment overseas to Iraq from April to Oct 2004.
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Cross-Trained to learn other jobs for assisting other airmen and flight crew during downtime.
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| | Education |
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| Electronics Training, Keesler AFB, MS, Certification, June, 2003 | - GPA: 3.8
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Extensive Professional Training in Electronics
| | | | Glenbard East High School, Lombard, IL, High School Diploma, May, 2002 | | | |
Achievements
- Was promoted from E-1 to E-3 in under 7 weeks whilst in the air force.
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Received Airman Leadership Award Ribbon during my 6th month in the military.
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Perfect attendance record while serving the military.
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Received an Honorable Discharge in May, 2005
Additional Comments
- I am a friendly, loyal, and clearly dedicated individual who has an ambition to succeed in any given environment. Although I have extensive experience with the military, I love to learn and am always up for a challenge whatever the situation. I get along well with others, whilst also working efficiently on my own. I am seeking a career where I can develop and excel while giving my best to an employer.
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