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Brandy A. B. Gaines
Address Not Published Online
Southfield, MI. 48076
Phone Not Published Online
Cell Not Published Online
brandy DOT gaines67 AT yahoo DOT com


OBJECTIVES
My objective is to obtain a position with your company that will allow me to use and refine the skills I have acquired with experience and also allow me to grow.


SKILLS
Types 51wpm
Expert level - Microsoft applications
Word, Excel, Access, Outlook, etc.
Excellent verbal and written communication skills.
Extremly organized
Excellent problem solving skills as well as making customer feel satisfied while keeping within company guidelines.


EXPERIENCE

Detroit Public Schools
7430 Second Ave.
Benefits and Compensation customer service rep
08/2008 - current
Assist customers with any all questions, and or concerns regarding benefits, open enrollment, call center service (phone and in person).

AFLAC supplemental Insurance
Southfield MI
Independent Sales rep
04/2002 - 12/2002
Cold call and walk in sales with small businesses, presentation to small companies and their employess of the benefits of supplemental insurance with AFLAC. Enrollment

Ameritech/SBC
Saginaw MI
Customer service and sales rep business dept
01/2001-10/2001
Assist business owners with all telecommunications needs. Address any concerns or confusion regarding billing, equipment, and or DSL.

Clear Channel Communications/ Radio One
Saginaw, Detroit, MI
board operator/ on air personality
02/1999 - 01/2001
Operation of board during various radio programming.
On air personality during Afternoon Drive 
produce commercial for various clients,
run remote broadcast at on /off site locations.
Hold contest and keep listeners enjoying the station.


EDUCATION

Specs Howard School of Broadcast Arts
Southfield, MI
license in broadcasting
02/1999

Wilberforce University
Wilberforce University



Cass Tech High School
Detroit, Mi
diploma
06/1995

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