Directory Home | Print | How To Print? | Download | Login

San Jose, CA

Home: Phone Not Published Online mizabelv AT hotmail DOT com

Experience
Mission College, Santa Clara, CA
Assistant Administrative
Worked on the Student Health Center department performing administrative tasks and supporting the computing infrastructure of the department. The Health Center previously relied solely on the centralized IT department to receive technical support. In addition, provided the front line support for most of computing and networking needs reducing our dependency on the IT department and collaborated with faster resolution of technical issues.
Emprel - Government IT Company, Recife, Brazil
Electronic Engineer
Worked closely with customers to define support projects / tasks. As part of the maintenance team, worked on the lab improving maintenance procedures, planing networking setup and performing equipment maintenance. Emprel is a leading provider of IT services to government departments and companies in Recife, Brazil. Performed the setup for computer systems in our customer's user base. Supported the multiple department team for 5 years, developing the lab tasks with equipment maintenance, installation and configuration of PCs. Ensured the proper use of computer and tools by performing test and configuration of hardware and software before delivering to customers. Effective relationships with technician team and engineers to encourage employees acceptance and use of computers.
Telemar - Telecommunication Company, Recife, Brazil
System Engineer - member of Technical Staff
Beginning as internship, spent 4 years in Telecommunication Company. Performed tasks in the area of fault analysis, network design and equipment configuration. Developed tests and configuration to customer's modems in lab for installation on data communication lines. Implemented and designed of optical network evaluating the project cost. Obtained proper training in ADSL systems and networking function. Worked with clients to solve hardware and software issues. Analyzed and identified faults in the EWSD Switching System Central - OEM Siemens Technology - working in the Network Management Center. Reported faults in the central with others engineers and technical team to maintain effective function of the central. Database checking, including test of subscribers, ISDN and equipments such as DLU, LTG and DIU. Training in
Ensec - IT Company, Recife, Brazil
Electronic Engineer
Experienced in postal automation. Worked directly to the customers to support and establish requirements. Developed maintenance of optical reading equipment used by post service. Realized configuration and installation of these equipments. Planned programs of preventive action in order to maintain the customer's satisfaction. Performed maintenance in level of software and hardware, including final tests (on line) at the lab.
Education
University of Pernambuco, Brazil
B.S. Electronic Engineering
Technical School od Pernambuco, Brazil
A.A. Electronic Technician
Mission College, Santa Clara, CA
Certificate in Unix System Administration
Mission College, Santa Clara, CA
Courses in Web Design
Adult Education, Santa Clara, CA
Certificate in Software Quality Assurance

Links | Link to Us | Privacy | Search | Share This | Sitemap | Tell a Friend | Terms